Olivia Nottebohm is the Chief Revenue Officer @ Notion where she leads the Sales, Marketing, Customer Success and Customer Experience teams. Prior to Notion, Olivia was the COO @ Dropbox where she achieved the first 4 quarters of profitable growth. Before Dropbox Olivia spent over 5 years at Google including as VP Cloud GTM Operations and Global SMB Sales. Finally, before Google, Olivia spent a whopping 15 years at McKinsey & Company.
In Today’s Episode with Olivia Nottebohm You Will Learn:
1.) Origins:
- How Olivia made her way into the world of startups and tech?
- What are 1-2 big takeaways Olivia has from her 5+ years at Google? How have they shaped her operating mindset today?
- How does Olivia balance her love for analysis and data with speed and agility of decisions?
2.) Good vs Great Operations (Ops):
- What does great ops really mean to Olivia? What are the 1-2 things founders can implement today to improve their ops immediately?
- What are the core mistakes founders make when instilling ops for the first time?
- How does Olivia coordinate the global Notion team to be as effective as possible?
- What has worked? What has not worked?
3.) The Hiring Process:
- Why does Olivia believe all leaders will have to accept they will not have all the talent they need over the coming years?
- With that in mind, is it best to hire B players or always keep the bar high? If and when can the bar be lowered?
- How does Olivia construct the hiring process? What are the core questions she will always ask?
- What is the secret to great referencing? How does Olivia enable the other side to feel safe telling her everything they know about the candidate?
4.) Cross-Functional Communication:
- How does Olivia advise founders on the best way to get different functions working together?
- What works? What does not? What are some big mistakes Olivia sees over and over?
- At what point in company scaling does this comms begin to breakdown?
Item’s Mentioned In Today’s Episode with Olivia Nottebohm
Grow Fast or Die Slow: The role of profitability in sustainable growth